Taught cybersecurity principles and ethical hacking using interactive and industry-relevant methods. Developed curriculum materials to prepare students for practical cybersecurity challenges. Provided mentorship and support to students, fostering an engaging learning environment.
Contributed to education policy development through active participation in board discussions. Organized student events and represented the union at official university functions. Enhanced membership engagement and accessibility for students.
Managed non-violent incident resolution and crowd control to maintain a secure environment. Delivered exceptional customer service by addressing inquiries and monitoring entry points. Responded efficiently to potential security issues, coordinating with teams as needed.
Monitored security systems, analyzed alerts, and escalated incidents as part of a proactive security operations approach. Developed Python modules to enhance threat detection and monitoring capabilities. Documented findings and provided clients with actionable security insights.
Conducted staff training to ensure compliance with security policies and GDPR standards. Identified system vulnerabilities and provided strategies to strengthen security frameworks. Authored comprehensive security policies and participated in industry training programs.
Provided technical support for desktop and laptop systems, including diagnosing software issues and removing malicious programs. Installed updates and new software, ensuring optimal system performance. Consulted with customers to identify and address their technological needs and troubleshoot problems effectively.
Installed and configured operating systems and network setups, ensuring secure and efficient functionality. Performed routine updates, security patches, and troubleshooting to maintain system stability. Managed administrative tasks such as monitoring system performance and deploying required technical solutions.
Oversaw recruitment and team management for rated battlegrounds, fostering a collaborative environment and addressing toxicity among team members. Moderated a 220-member Discord community and Twitch channel during live-streamed raids, ensuring a respectful and engaging atmosphere.
Led a team of five moderators, recruiting and training new members to maintain efficient community operations. Moderated a 500+ member Discord server, ensuring a positive and inclusive community experience.
Managed a 135-member Discord community, reviewing user-generated content to ensure adherence to community and platform guidelines. Facilitated positive member interactions by addressing and resolving disputes promptly.
Administered a Facebook community of 195 members, managing post approvals and monitoring content to align with group rules. Reviewed and accepted member join requests while maintaining a safe and inclusive environment.
Moderated over 60 Twitch channels, including affiliates and partners, ensuring compliance with platform rules and stream-specific guidelines. Acted as head moderator and bot manager for 13 channels, overseeing chat behavior and handling disciplinary actions for offensive conduct.
Supervised and moderated 64-player gaming servers, enforcing rules and ensuring fair gameplay. Resolved ban appeals and facilitated discussions within the community’s Facebook group.
Approved new user registrations and moderated forum content to maintain community standards. Informed officer teams of new recruitment applications and addressed user reports and support requests.
Monitored and moderated 24-player gaming servers, enforcing rules and maintaining a positive gaming environment. Managed ban appeals and hosted the community TeamSpeak server, providing technical and administrative support.